Contact Us
Montreal-VOIP will be happy to answer your requests. For some of the frequently asked questions you may be able to find your answer in the FAQ section
- For General information or inquiries: Info@montreal-voip.com
- For Technical assistance with your ISBS:Support@montreal-voip.com
- For Pricing information and billing enquiries: Sales@montreal-voip.com
Frequently Asked Questions:
-Why choose Asterisk?
Asterisk is an Open source PBX software that allows you to create fully functional phone systems at a fraction of the cost of traditional PBX hardware. Asterisk can provide high quality business solutions that are affordable to all small businesses.
-If one server can do it all why do large companies have so many?
As the amount of users increases the need for extra resources on any one machine increases, the average small business doesn't use it's machines to their full potential, consolidating services to one machine allows you to make the most from your investment.
-Can I use my own Hardware?
If you have a PC available that you would like Montreal-VOIP to configure for use as an Asterisk PBX or as an integrated solution we can evaluate it's suitabilty for one or all the tasks you require. Software configuration done on existing hardware comes without warranty
-What do I need to host my own Web Site?
To be able to host your own site you will require a configured web server (provided with the Integrated Small Business Solution), a website, an Internet connection from your prefered provider and a configured firewall.
-How can I host my own Web Site?
Once your Server is installed at your location Montreal-VOIP will configure your domain name to point to your internet connection so the server can provide the web site for your clients.
-What if My ISP blocks server ports?
Some ISP's will block the ports required to prevent you from hosting a server. Although it is possible to map to different ports this could violate your ISP agreement and lead to you being disconnected without warning. For this reason we recommend either obtaining a business class internet connection or making use of Montreal-VOIP's hosted solutions.
-Does putting all of these services on one machine affect call quality?
The average small business frequently does not use the full potential of the servers or other hardware they purchase. By consolidating the services you get more performance for your money.
-What happens as my business grows?
As the company expands however and more employees are hired the usage of the server will increase. The exact amount of employees that can run off of one ISBS is based on their usage. If server performance becomes slow due to high usage Services can be moved to new hardware to meet with demand.